As a retired old school teacher, I give the whole clinic A+++I was most impressed with Dr. Stern and his kindness, patience and understanding. Thank you for the warm reception I received and for the great service from Dr. Stern! Love your whole clinic and the girls at the front desk. The whole clinic is not only attractive but so spotless! You have the franchise on me as Jason Coolen, My physiotherapist works at this location as well. I am so very happy that I feel as if I have discovered a treasure which I really did but naturally with Jason’s guidance and patience!! As a retired old school teacher, I give the whole clinic A+++!!
I was especially impressed with your COVID-19 safety measures
Everything was great. I was especially impressed with your COVID-19 safety measures as I was nervous to attend my appointment from fear of possible exposure. I loved that you had to wash your hands before entering the clinic, everyone wore masks and there were sanitiser/air purifiers in every room.
I would highly recommend their services
Vancouver Physio has a great health care team and are very professional, extremely knowledgeable, well trained and caring. I would highly recommend their services.
I felt I was in good hands
I was advised by my doctor at the Seymour Health Centre to see the Vancouver Physiotherapy and immediately I spoke to the receptionist I felt I was in good hands. Then I got to see Ben Suen who proved to be absolutely fantastic… I would also like to mention at this time that my husband Diamond has also been coming to Vancouver Physiotherapy and seeing Steve Mah and he is very happy with the treatment he is getting.
I feel like I am part of the family
I feel like I am part of the family. Not that I have been there that long, but all the people on staff have been very welcoming and nice from the start. I believe the exercises given to me by Jason are quite effective if followed as instructed… If I can prevent surgery by going to physio then that is what I will do. I don’t know what I would have to deal with after surgery but I know where I stand now.
My therapist explains the procedures and treatments
I’m very impressed with your (reception) service, always pleasant even at the end of the day. I’m not left waiting for the therapist as I am always made aware of the wait time. I really appreciate that. My therapist explains the procedures and treatment and answers all my questions. She remembers what the problem is and does not hesitate to make recommendations on how to further relieve my pain.